Yes, it is allowed to bring your own food except for a birthday cake.

You may leave the center for a maximum of 30 minutes and return. General admission is good for only one entry per day.

We only take deposits of 75.00$ + tx over the phone, the balance must be paid at the center

Yes, we do! We ask for $75.00 +tx deposit.

If you reserve our party room or the entire center, you are welcome to decorate according to your theme and bring a themed cake. Please note, our cake is included in your party package and no credit is accorded even if you bring your own cake.

Lockers are available in limited quantities. You may bring your own lock or rent a lock at our reception desk for $3.00.

Upon your arrival, you can leave your coat, shoes and boots in our locker room. We want to ensure that our floors remain dry for all those walking around in their socks. Dry shoes may be used in the arcade area.

No worries! Socks are available for purchase at the front desk for 3.00$ + taxes/pair. Socks are mandatory for all when entering in the facility.

Rock climbing is NOT included in general admission prices. Rock climbing tickets are available at our snack counter or general admission counter.

We do not recommend helium balloons because of our high ceilings. Should you choose to bring them, we suggest they have a heavy base to keep them grounded.

Free admission is only accorded to grandparents 55 years or older and children under the age of 12 months.

Yes, you will be reimbursed a token should one of our machines malfunctions and swallow your token. However, extra tokens purchased are not reimbursable for cash.

Yes! We supply everything you need to throw a party!

Each family will have a number written on their bracelets upon entry to identify the children with their guardians. The exit door remains locked until bracelet verification is completed by the staff.

For security purposes, we will ask you to have the contact information of the adult responsible of your child’s party. He/she is responsible for your child’s safety and well-being while at our center. He/she must bring your child to the front exit doors when we page the party host. We will not, under any circumstances, allow an adult into the center alone.

You may decorate your party room once your reservation time has begun. Tape is not accepted to decorate the walls. You must use blue sticky – tack (on sale at the front desk) so that our walls are not damaged.

You may arrive only 15-20 minutes before the start of your reservation so that we may be able to receive you in the best and most efficient way possible. After the duration of your reservation, you may, however, stay at our center as long as you wish!

Our room is often rented for occasions other than birthday parties. Our prices are standard regardless of the event chosen.

It is not possible to bring your cake to celebrate a birthday without making a birthday reservation.

Willy’s birthday cakes are available without a reservation. You have the choice between chocolate and vanilla.

Tights are unfortunately not considered socks. Socks are always required to ensure our play equipment stays clean and bacteria free!

Our center is disinfected weekly or as needed should there be any accidents within the play area during a particular day.

Attendants must be minimum 16 years of age.

No. Every child under 16 years old must be always supervised by an adult.

Yes. Adults must pay to access our facilities. Once inside, it is allowed for everybody to enjoy our inflatables as well.